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After years of offering free repair estimates, we realized sending a roofing consultant or salesperson to assess repairs wasn’t helping homeowners. Repairs often turned out to be more complex than anticipated, causing frustration and increased costs. To improve the customer experience, we shifted to sending our repair technicians for assessments, leading to more accurate diagnoses and better efficiency.
Our final challenge was finding a cost-effective way to handle both small and large repairs. That’s why we introduced a two-tier pricing system for transparency. For minor repairs, we charge based on time and materials, up to $1,000. For larger repairs exceeding this threshold, we provide fixed bids. Our repair crew arrives prepared, and if it’s a smaller repair, they proceed. If it’s larger, they can do a temporary fix and send you a quote for the full repair.
At Orca Roofing & Exteriors, we understand the urgency and importance of fixing leaks and other repair issues promptly. We prioritize efficient and effective solutions to ensure your peace of mind.
We offer a repair crew to promptly address repairs without providing estimates, with pricing based on time & materials, including:
We have a $500 minimum charge of our services. The repair costs typically range between $500 to $1,000 for smaller repairs.
For larger repairs that exceed the $1,000 threshold, we will provide a temporary fix and present you with a fixed bid for the full repair on the same day. If you decide to proceed with the full repair, we will credit you the initial cost of the temporary fix toward the total repair cost and get you on our schedule for the larger project.
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