Terms of Service

Effective Date: 05/13/2026

Last Updated: 05/13/2026

Welcome to Orca Roofing & Exteriors. By accessing or using our website, services, or communications, you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree, do not use our site or services.

These Terms apply to all visitors, customers, and any individuals interacting with Orca Roofing & Exteriors.

1. Definitions

• “Company,” “we,” “our,” “Orca Roofing & Exteriors” refers to Orca Roofing & Exteriors and its affiliated entities.
• “User,” “you,” “customer” refers to any person or entity accessing our website or using our services.
• “Services” refers to all offerings provided by Orca Roofing & Exteriors including consulting, estimates, customer support, digital communications, and any related actions.

2. Acceptance of Terms

By using our website or engaging with our services, you acknowledge that you:

• Have read and understood these Terms
• Agree to comply with them
• Are legally able to enter into this agreement

If using our services on behalf of an organization, you confirm that you have authority to bind that organization.

3. Use of Our Website and Services

You agree not to:

• Use the site for any unlawful purpose
• Attempt to interfere with the website’s functionality
• Upload malicious code or engage in harmful activity
• Misrepresent your identity or any project-related information
• Violate any federal, state, or local laws through your use of our services

We reserve the right to refuse service, terminate accounts, or block access at our discretion.

4. Estimates, Proposals & Service Agreements

Any estimates or proposals provided by Orca Roofing & Exteriors:

• Are based on the information available at the time
• May change if the project scope or conditions change
• Do not constitute a binding contract unless signed by both parties

Final pricing, timelines, and service details will be confirmed in a formal written agreement.

5. Marketing Communications (SMS & Email)

By providing your phone number or email, you consent to receive:

• Project updates
• Appointment and scheduling confirmations
• Promotional messages
• Customer service follow-ups

You may opt out at any time by:

• Clicking “unsubscribe” in emails
• Replying “STOP” to SMS messages
• Contacting us at info@orcaroofing.com

Standard messaging rates may apply based on your carrier.

6. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains:

• What information we collect
• How we use it
• How we store and protect your data

By using our services, you agree to the terms described in our Privacy Policy.

7. Intellectual Property

All content on the Orca Roofing & Exteriors website, including:

• Text
• Images
• Graphics
• Logos
• Layout
• Software

…is owned by or licensed to Orca Roofing & Exteriors and protected under applicable copyright and trademark laws.

You may not reproduce, modify, distribute, or use any content without our written permission.

8. Third-Party Tools & Links

Our website may include links to third-party services or tools. We are not responsible for:

• Their content
• Their actions
• Their privacy practices

Using third-party services is at your own risk.

9. Service Availability & Modifications

We reserve the right to:

• Modify, suspend, or discontinue any part of the website or services
• Change pricing or service offerings
• Update or revise these Terms at any time

Any changes take effect once posted on this page.

10. Limitation of Liability

To the fullest extent permitted by law, Orca Roofing & Exteriors is not liable for:

• Any indirect, incidental, consequential, or punitive damages
• Losses related to service interruptions, delays, or website errors
• Damages resulting from third-party actions or technical failures

Our maximum liability is limited to the amount you paid to us for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Orca Roofing & Exteriors harmless from any claims, damages, or expenses arising from:

• Your misuse of our website or services
• Any breach of these Terms
• Any violation of applicable laws

12. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Any disputes shall be resolved in the courts located in Washington, USA.

13. Termination

We may terminate or suspend your access to our website or services without notice if:

• You violate these Terms
• You engage in harmful or unlawful behavior
• Required by law or regulatory request

Upon termination, your right to use the website or services stops immediately.

14. Contact Information

If you have any questions about these Terms, you can reach us at:

Orca Roofing & Exteriors
Email: info@orcaroofing.com
Address: 33710 9th Ave S Suite 10, Federal Way, WA 98003