MEET OUR TEAM

The Eastside isn’t just where we work; it’s our shared community. Being local means we can promptly meet your needs, whether you’re in Mercer Island or Redmond. We’re here for you.

Office Team

Owner

Jessica Motais de Narbonne

Owner / General Manager

Erik Trefzger

Office Manager
Office Manager

Morgan Earl

Roofing & Exteriors: Office Supervisor - Boris Villa
Customer Service Manager

Boris Villa

Front Desk Receptionist - Orca Roofing & Exteriors
Front Desk Receptionist

Macarena Torres

Bookkeeper at Roofing & Exteriors
Bookkeeper

Damian Mierez

Marketing Manager - Roofing & Exteriors
Marketing Manager

Trinidad Escudero

Owner

Jessica Motais de Narbonne

Jessica, one of the owners at Orca Roofing & Exteriors, brings a unique perspective shaped by a decade of hands-on experience in her own home remodels. Frustrated by the lack of reliability and customer-centric focus among subcontractors, she identified a gap in the industry and envisioned a company that truly places customers at the forefront. Jessica’s extensive background in managing contractors for over 100 projects at Orca Homes laid the foundation for her role at Orca Roofing & Exteriors. 

In her position, Jessica plays a vital role in guiding marketing, overseeing the customer experience, and managing human resources. Her satisfaction comes from witnessing happy customers and realizing the company’s vision of delivering an exceptional customer experience and high-quality roofing and exterior projects. She aspires for Orca Roofing & Exteriors to be the contractor of choice – emphasizing great communication, transparency, and stunning exteriors with the customer always at the center. 

Beyond her professional commitments, Jessica is a passionate sports enthusiast, ardently cheering on the Seahawks, Kraken, and Sounders. Her personal motto centers around kindness, “Be kind; everyone you meet is navigating their unique challenges.”

Owner / General Manager

Erik Trefzger

Erik, one of the owners at Orca Roofing & Exteriors, brings a wealth of experience and a customer-centric perspective to the roofing industry. With a decade of hands-on experience in construction and building, he identified a significant gap in the home services sector, prompting the creation of a company dedicated to superior customer satisfaction. During his remodeling projects, Erik was dissatisfied with the lack of reliability and customer focus of subcontractors. He founded Orca Roofing & Exteriors in response to fill this gap. 

As the owner, Erik guides team management, sets priorities, and selects projects at Orca Roofing & Exteriors. His commitment to excellence is evident in every aspect of our work. Erik is passionate about exceeding industry standards through personalized projects, finding fulfillment in making customers happy, and tackling challenges other roofing companies might avoid. His vision for Orca Roofing & Exteriors is straightforward — aiming to be a major player in the Seattle area roofing market with consistent year-over-year growth.

Outside of roofing, Erik enjoys sailing, lacrosse, and playing with his kids. He follows the motto “Be the man in the arena,” emphasizing the importance of taking action and trying things out. This mindset has driven the company to new heights in the roofing industry and truly is a motivation for everyone on the team.

Office Manager

Office Manager

Morgan Earl

Morgan is Orca Roofing & Exteriors’ Office Manager, bringing valuable experience from her previous role in commercial roofing projects. She appreciates the positive atmosphere and unity with our team at ORE. Outside of work, she enjoys going on walks, hikes, and road trips with her family, including her fiancé and 15-month-old daughter. Living by the motto “You get back the same energy you put out“, Morgan strives to maintain a positive atmosphere both at home and in the workplace.

Roofing & Exteriors: Office Supervisor - Boris Villa

Customer Service Manager

Boris Villa

Boris joined Orca Roofing & Exteriors in 2023, serving as the primary point of contact for clients. With a talent for listening to customers and expertly guiding them through each step of the process, Boris ensures that the experience is enjoyable for every homeowner. His genuine passion lies in witnessing the happiness that accompanies the completion of a project, fostering a deep connection with each endeavor as if it were his own home. Outside of work, Boris finds joy in activities such as mountain biking, trekking, and exploring amateur photography. Guided by his simple yet profound life motto, “Don’t worry. Be happy,” he brings a positive outlook that adds a touch of sunshine to both his professional and personal endeavors.

Front Desk Receptionist - Orca Roofing & Exteriors

Front Desk Receptionist

Macarena Torres

Macarena recently became a valued member of the Orca Roofing & Exteriors family. Since joining, she has brought a fresh perspective and a genuine willingness to learn. In her role as the Front Desk Receptionist, she plays a pivotal part in fostering a positive and supportive atmosphere within the company. As the first point of contact for clients, she extends a helping hand in booking appointments, ensuring a warm welcome to everyone who connects with Orca Roofing & Exteriors. Beyond work, she finds joy in crocheting during her free time and indulges in spinning whenever possible. Her personal motto, “Live the moment and make it count; great things come from hard work and perseverance,” reflects a commitment to embracing each moment and the belief in the rewards of dedication.

Bookkeeper at Roofing & Exteriors

Bookkeeper

Damian Mierez

Damian brings a fresh perspective to the world of roofing as our dedicated Bookkeeper. Embracing the challenge with enthusiasm and a keen willingness to learn, Damian ensures the financial gears of our company run smoothly. Handling tasks from keeping our books up to date to managing project budgets and costs, Damian is the meticulous number-cruncher behind the scenes. What he cherishes most about ORE is the flexible work culture, friendly atmosphere, and the opportunity to work in a multilingual environment. Outside the office, Damian unwinds with tennis, training along the scenic riverbanks of Vicente López, and expressing his creative side through photography. Living by the motto “At your own pace, in your own time,” Damian brings precision and dedication to the Orca Roofing & Exteriors family.

Marketing Manager - Roofing & Exteriors

Marketing Manager

Trinidad Escudero

Trinidad joined Orca Roofing & Exteriors as the Marketing Manager in 2023. Her background in marketing comes from working on strategies and executing marketing plans for multiple companies across different industries. Her primary responsibility at the company is to strategize and implement comprehensive marketing initiatives. What she values most about the company is its genuine commitment to delivering on promises. Marketing for a company that prioritizes transparency aligns perfectly with her professional values. Additionally, she enjoys collaborating with her team and appreciates the positive work environment the company fosters. Outside of work, Trinidad enjoys spending time with her loved ones, playing soccer, and creative activities. She is motivated by the belief that personal growth requires continuous self-reflection and a commitment to always strive for improvement.

Field Team

Roofing Consultant

Martin Esparza

Foreman

Peter Bower

Forewoman

Phaedra Keaton

Project Manager in Roofing & Exteriors
Project Coordinator

Valentina Mohadeb

Roofing Consultant

Martin Esparza

Martin, our Roofing Consultant, joined the Orca Roofing & Exteriors family in 2022, bringing over 30 years of construction-related experience, including framing, siding, and roofing, with a specific focus on roofing for the past five years. As a key member of our sales team, Martin plays a crucial role in embodying our commitment to quality work and integrity. What he loves most about working at Orca Roofing & Exteriors is being part of a company that genuinely cares about its employees and, even more importantly, its customers. Beyond roofing, Martin channels his passion into coaching football. He embraces the philosophy of “Live in the moment“, encouraging a mindful and present approach to every aspect of life.

Foreman

Peter Bower

Peter is Orca Roofing’s metal expert and, although he’s still (barely) in his 20s, he has 10 years of experience in the roofing and metal industry as an installer. Besides obsessing over perfect standing seam metal roofs, Peter enjoys spending time with friends and family, going on vacation, and cheering on the Seahawks.

Forewoman

Phaedra Keaton

Phaedra began her journey in roofing and waterproofing as an apprentice in 2016 and quickly developed a deep passion for the trade. By 2020, she achieved journeywoman status and has been on an unstoppable path ever since. With eight years of specialized experience in commercial roofing, she remains dedicated to practicing and continually enhancing her craft. In her spare time, Phaedra enjoys participating in women’s full-contact sports.

Project Manager in Roofing & Exteriors

Project Coordinator

Valentina Mohadeb

Valentina embarked on her journey at Orca Roofing & Exteriors in 2023. With a background in architecture, she quickly became the mastermind behind streamlining our roofing and exterior projects, ensuring everything runs like clockwork from planning to execution. Valentina highly values the collaborative atmosphere and strong teamwork here at Orca. Outside of work, you’ll find her cycling or playing the piano. Inspired by Ray Kroc’s words, ‘None of us is as good as all of us,’ Valentina is all about dedication and bringing people together, making her not just a great leader but someone who leaves a real mark in every project she handles.

OUR STORY

Let’s dive into the roots of Orca Roofing & Exteriors, right here in the heart of the Eastside. Erik Trefzger and Jessica Motais de Narbonne, the dynamic duo shaping our journey with a ton of hands-on experience. It all began with Orca Homes, a remodeling adventure we’ve poured our hearts into since 2011, spiced up by Erik’s college days dabbling in house painting.

As we got deep into Orca Homes remodels, a challenge hit us – finding a roofing company that matched our high standards for quality and customer service. Fueled by the drive to offer you the best, we decided to roll up our sleeves and create Orca Roofing & Exteriors. Our story? It’s a blend of passion, dedication, and a relentless pursuit of excellence in every nook of home construction. Come, join us on the journey that’s made us who we are today.

You’re not just a part of our story; you’re at the heart of it. 

WHY CHOOSE US

Experience a level of service tailored just for you, coupled with top-notch materials that ensure lasting quality. Enjoy the peace of mind that comes with choosing us for your roofing and exterior needs.

Putting You First, Every Time

Experience service that revolves around you. Our commitment to clear communication and utmost respect for your home sets us apart from the rest. 

Experience You Can Trust

Rest easy knowing that our team consists of trained and certified professionals. Our thorough hiring and training processes guarantee that only the finest roofers are entrusted with your home. 

Licensed, Bonded & Insured

Our commitment to your peace of mind ensures that your roof is supported by multiple layers of protection, leaving you reassured and confident in our services.

Quality You Can Trust

We meticulously select top-tier materials, ensuring long-lasting results. Our warranty-backed products provide added assurance for your peace of mind.